Billing Terms and Conditions

Effective Date: November 10, 2025

1. Introduction

These Billing Terms and Conditions (“Terms”) govern the payment obligations and processes between TH E-Commerce LLC (“Company,” “we,” “us,” or “our”) and the customer (“Customer,” “you,” or “your”). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing

Prices: All prices for products and services are listed in U.S. Dollars (USD) and are subject to change without prior notice.
Taxes and Fees: Prices are exclusive of applicable taxes, duties, or other charges unless otherwise specified.

2.2 Payment Methods

We accept the following payment methods:

Credit/Debit Cards: Visa, MasterCard, American Express
Express Checkout Options: Apple Pay

2.3 Payment Due Date

For all one-time purchases made through our website, payment is due at checkout. Orders will not be processed or shipped until payment is successfully received.

3. Invoicing

Invoice Issuance: Invoices are automatically generated upon order completion.
Delivery Method: Invoices will be sent electronically via email to the contact information provided at checkout.
Customer Responsibility: You are responsible for ensuring that all billing and contact information provided is accurate and up to date.

4. Disputed Charges

Notification Period: If you dispute any charges on your invoice, you must notify us in writing within 15 days of the transaction date.
Contact Information: Send disputes to support@wildernestsupply.com and include your order number and details of the issue.
Resolution: We will investigate and resolve billing disputes promptly.

5. Refunds and Credits

Policy Reference: Refunds or credits are issued in accordance with our Return & Refund Policy.
Processing Time: Approved refunds are processed to the original payment method within 5–7 business days after return inspection.

6. Taxes

Customer Responsibility: You are responsible for all applicable taxes, including but not limited to sales tax and any local duties.
Tax Exemption: If you are tax-exempt, please provide a valid exemption certificate at the time of purchase.

7. Billing Errors

Corrections: If we identify a billing error, we will correct it immediately.
Overcharges: If you have been overcharged, we will refund or credit the excess amount.
Undercharges: If you have been undercharged, we will invoice you for the outstanding balance.

8. Payment Security

Data Protection: All payment information is handled securely in compliance with industry standards.
Payment Processor: We use Shopify Payments to process transactions and do not store your credit card information on our servers.
SSL Encryption: All transactions on https://wildernestsupply.com/ are secured using SSL encryption technology.

9. Changes to Billing Terms

Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time.
Notification of Changes: Updates will become effective upon posting on our website at https://wildernestsupply.com/.
Acceptance of Changes: Continued use of our services after updates constitutes acceptance of the revised Terms.

10. Limitation of Liability

No Liability for Indirect Damages: We are not liable for any indirect, incidental, consequential, or punitive damages arising out of or related to these Terms.
Maximum Liability: Our total liability for any claim related to these Terms is limited to the amount paid by you for the product or service in the six months preceding the claim.

11. Governing Law

Jurisdiction: These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Delaware, United States.

12. Contact Information

For billing inquiries or concerns, please contact us:

Company Name: TH E-Commerce LLC
Address: 254 Chapman Rd, Ste 208 #22689, Newark, DE 19702, United States
Email: support@wildernestsupply.com
Phone: (888) 598-6602
Website: https://wildernestsupply.com/

13. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, constitute the entire agreement between you and TH E-Commerce LLC regarding billing matters and supersede all prior agreements.

Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.