FAQs
Frequently Asked Questions (FAQ)
Shipping Time and Delivery Expectations
Shipping times can vary depending on the brand and product. Some orders are shipped the same business day, while others may take 1–2 business days to process. Occasionally, there might be unexpected carrier delays.
Generally, you can expect to receive your order within 4–7 business days. If a longer shipping time is anticipated, it will be clearly noted on the product page.
We take pride in offering some of the fastest processing and shipping times in our industry—along with top-tier customer service.
For more details, please visit our Shipping Policy.
Payment Options
We accept a wide range of secure payment methods, including:
-
Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diner’s Club
-
Digital Wallets: Apple Pay
All transactions are securely processed through our encrypted payment gateway.
For full details, please refer to our Payment Options.
Return Policy
We offer a 30-Day Money Back Guarantee on all items.
Items must be unused, in their original packaging, and returned within 30 days of receipt.
For more information, please read our Return and Refund Policy.
Cancellation Policy
Orders can be canceled for a full refund if they have not yet shipped.
To cancel an order, please contact us immediately at support@wildernestsupply.com.
If your order has already shipped, please refer to our Cancellation Policy and 30-Day Return Policy for next steps.
Wildernest Supply
Phone: (888) 598-6602
Email: support@wildernestsupply.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Address: 254 Chapman Rd, Ste 208 #22689, Newark, DE 19702, United States