FAQ

Frequently Asked Questions
Your journey with Wildernest Supply should feel effortless. Below are answers to some common questions to help along the way.

How long will it take for my order to arrive?
We process orders quickly—usually within 1–2 business days. Delivery typically takes 4–7 business days from the ship date. If there’s an exception, you’ll find a clear note on the product page.

What’s your return policy?
We offer a 30-day return window from the day your order arrives. Full details can be found on our Returns Policy.

Are returns free?
If your item is damaged or defective, return shipping is on us.
For all other returns—including change of mind—you’ll cover the return shipping cost.

What payment methods do you accept?
We accept a variety of secure payment options:
• Credit/Debit Cards – Visa, Mastercard, American Express, Discover
• Digital Wallets – Apple Pay, Google Pay
• PayPal Express

Can I cancel my order?
Yes—if your order hasn’t shipped yet, you’re welcome to cancel for a full refund. Email us as soon as possible at support@wildernestsupply.com.

What if my item arrives damaged?
Please inspect your delivery as soon as it arrives. If anything looks off, note it when signing for the package—"suspect damage" is fine if you can't check the contents right away. If damage is confirmed, send us a few photos at support@wildernestsupply.com, and we’ll take care of it with a replacement or refund.

How do I place an order?
Ordering online is simple:

Click “Add to Cart” on your chosen item.
Proceed to checkout.
Enter your shipping and payment details.
Prefer to order by phone? Call us at +1 (888) 000-0000 and we’ll place it for you.

Will I receive shipping updates?
Absolutely. You’ll receive a confirmation email once your order is placed, followed by a shipping notification and tracking number once your items are on the way.

Will I get an order confirmation?
Yes. Your confirmation email includes everything you need—order details, billing info, and estimated timelines. Be sure to check your inbox (and junk folder) and save the message for your records.

Can I make changes to my order?
Yes—if it hasn’t shipped yet, we’re happy to help. Email us at support@wildernestsupply.com with your request. If there's a price difference, we’ll adjust or invoice accordingly.

Need help with something else?
We’re here to make your experience smooth from start to finish. Reach out to us at support@wildernestsupply.com or give us a call at +1 (888) 9